CA
Christopher A
1 reviews | Active since Jul 2013
25 Sept 2024, 09:14
Customer service
Phoning customer service for the third time, holding on for more than 10 minutes and still waiting for someone to pick up
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Replies (1)
Absa's replyOfficial
25 Sept 2024, 09:26Dear Christopher
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***0. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***0. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Absa's reply25 Sept 2024, 09:26
Official
Dear Christopher
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***0. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***0. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management