JK
Jason K
1 reviews | Active since Feb 2020
21 Dec 2020, 10:20
Customer service
Absa customer service is appalling. The branch on Adderley street Capetown CBD service moves slower than a sale. You walk in and they do everything else but help. I spend an hour waiting for help. There's only one or two people working the rest just walk around and talk stories.
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Absa's replyOfficial
21 Dec 2020, 13:46Dear Jason Khumalo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply21 Dec 2020, 13:46
Official
Dear Jason Khumalo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care