Customer service
Customers have been waiting on the cue for about an hour at the Maponya Mall branch.
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Absa's replyOfficial
20 Jan 2020, 13:27Dear Boity ****kido Nkocee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply20 Jan 2020, 13:27
Official
Dear Boity ****kido Nkocee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care