lZ
leon Z
1 reviews | Active since Apr 2015
16 Feb 2022, 11:27
Customer Service
Sitting in Queue for nearly an hour just to activate online banking only 2 customer service ladies available unexceptable
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Replies (1)
Absa's replyOfficial
16 Feb 2022, 13:06 Dear Leon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply16 Feb 2022, 13:06
Official
Dear Leon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe