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peter-john lamoela
1 reviews | Active since Dec 2014
06 Apr 2023, 10:16
Customer care stupidity
The customer service does not know what they are doing I have been trying for 45min to cancel a debi check and all I hear is I cannot do a debit order reversal or that irretating ABSA tune
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Absa's replyOfficial
06 Apr 2023, 11:08Dear Peter-John Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply06 Apr 2023, 11:08
Official
Dear Peter-John Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,