MM
Mthobisi M
1 reviews | Active since Jan 2024
09 Feb 2024, 12:40
Customer
Customer service very poor we have been in queue for almost an hour and there's only one consultant while there are three till points. And muslims consultants just go out for prayer and they dont excuse themselves
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Absa's replyOfficial
09 Feb 2024, 16:42Dear Mthobisi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply09 Feb 2024, 16:42
Official
Dear Mthobisi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care