SK
Suzan K

1 reviews | Active since Jul 2019

04 Jul 2019, 11:34

Customer

Hi Absa bank is not helping I went there to receive money via western union on the 27 June 2019 up till today they still send me off saying they have business to run while they have my money telling me they will call but I'm the one calling then them to remind them of me and the money they have which is mine the sender did receive an email that says I picked up the money but I still haven't not in my account can you please I really need this money thank u

0
Replies (2)
Absa
Absa's reply04 Jul 2019, 13:57
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards 


 Daphne le Grange 

Specialist Case Manager 

Customer Value Management 

Best regards,

Absa
Absa's reply04 Jul 2019, 13:59
Official
  Hi   Suzan Kagiso ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***4 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide 

Best regards,