Current Account Closed by mistake

My Wifes current account was closed by someone at the ABSA Head Office in Johannesburg - due to a careless mistake - they were supposed to close another account that was dormant. She was not informed of this action at all even though they send her all her transactions on the account by SMS.<br> My wife uses this account weekly, so it could not be seen to be dormant.<br> The Manager at Claremont, Cape Town Branch told her that it was not their problem as it happened at the head office. Her Salary that was supposed to be deposited in her account on the 28th was returned to the company she works for and they will now take 2 weeks to redeposit the money. There are stop orders on her account and she has other payment dealines to meet. All ABSA are doing is calling their head office in JHB. They are making no effort to contact my wifes company to explain the situation and speed up the redepositing of her salary. The least they could do, seeing as the problem is soley ABSA's fault, is to give her an interest free overdraft until her salary is deposited.