***** move by absa life.

I took a funeral policy with Absa through their app to start debiting on the 6th of July. 3rd of July evening part of our house burnt and the fire took a life. I have covered the person at Absa. Long story short i submitted a claim at Absa. A week later i followed up because they wew quiet. Only to be told that claim declined because deceased died before 1st debit.

It was an accidental death, how can a huge reputable bank with a very long history of existence not understand that their own term of "accidental death being immediate cover".

****** ****** didn't even even have a decency of contacting me and telling the outcome. They declined it and tossed it aside.

Banks that don't have a long history of existence fully understand that accidental death is an immediate and double cover and yet absa doesn't.

I am claiming billions of dollars, you guys are willing to drag your name and reputation over thousands.

I am very ****ed and not letting this go until i get my payout.