LL
LETSOBANA L

1 reviews | Active since Aug 2017

09 Jan 2018, 10:01

******** Staff

My mother is 78 years old. She has an investment and saving account. Last night an amount of R 21 500 was withdrawn from her accounts. Her limit is only R2000. Who cancelled her investment and again, She got the sms at 11pm. This morning we took her to check if the sms received last night was just a mistake only to find out the card has been blocked not working. This is an inside job. My mother doesn't have any person she gave a power of attorney. this is a sick old woman that something like this can **** her.

She is in a state. How do they buy pass all this things. I will not rest until the old woman get her money back and those involved go to jail, i will use all media social media because look like they care less about the citizen

I onced complained about how they charge her and they advertise fall info that citizen dont charged banking fees but they did nothing. We let it go but going this far want to **** him with heart attack for *****ing the money she save for her late mum and late husband tompstone is too much.

0
Replies (2)
Absa
Absa's reply09 Jan 2018, 13:49
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

LL
LETSOBANA L's update09 Jan 2018, 14:05
Reviewer Update
please follow it up because your bank has said the card was replaced and withdrawal made in your branch. My mum was home all the time never went to the bank. The person who replaced the card is one of your staff as no card can b issued without identification and the owner around and after the entire amount get withdrawn. Please we just took her to the doctor now. This has affected her badly Is an inside job even one of your staff who asked us to go to do the affidavit said this is an inside job. A 78 years old woman has to go pillar to pillar. Please action this and the person must be punished because she wont stop with my mother