Cresta online banking

ABSA Cresta online banking ****. I logged on to print a statement but would not print only to be told that both their printers ran out of toner the day before and that they had no spare cartridges in stock. Asked why a note had not been placed on the desk to warn customers of this and was told instructions from HO not to do this as bad reflection on the Bank better option was to **** clients off. My concern is that my statement will print when new cartridge is installed and who know will get my statement. tried to get hold of Sean Reddy the manager but was not available now waiting for his call but my gut feeling is this will not happen.