Cresta Branch Poor Service
<p>Each and every time I have to deal with the Cresta branch I always am given the run around. Long ques and unhelpful staff who actually don't give a hoot that I have banked with them since I was a child 40 years ago - as I was previously with the Al**** Building Society which amalgamated into Absa. I have only ever left my accounts there for convience sake but now I am afraid that I will be closing them due to the arrogant and high handed approach of the branch manager. being treated like a second class citizen as I am female and require my husbans to sign off on proof of residence for the third time since FICA came into operation. Also a refusal to change a foreign cheque as they said there was an alteration on it - which Standrd Bank happily changed and didn't say that there was any alteration!! ABSA you really have reached rock bottom in my mind - you don't care about your clients and therefore I won't give you my loyalty!!!!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
