RD
Ronette D

1 reviews | Active since May 2013

20 Jun 2017, 10:20

Creditlife no claims

<p>ABSA telemarketed a hospital pay-out plan to my mom saying no medicals were required. When she submitted a claim, they requested a medical report from her dr. via SMS. The dr. requested them to reguest this directly from her. After a month and 7 follow ups, no one has bothered to assist or even reply.</p>

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Replies (1)
Absa
Absa's reply20 Jun 2017, 15:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd