CZ
Corne Z

1 reviews | Active since Oct 2013

09 Dec 2015, 20:38

Creditcard limit increase decline

App**** online through internet banking for a creditcard limit increase.After 3 days received a sms that it was declined.I have not have a increase for more than 8 years.Just a few months back declined my application for finance on a caravan.At the moment I have nothing on finance with Absa but still my application were rejectedI have a account with Absa for 15 years.Had 2 cars and a caravan on finance and never skipped a payment and this are the thank you I get.Luckily Wesbank approved my finance for the caravan without too many questions.My new vechicle are also financed with them.Now I will move my account over to Fnb.They want my business and still cares.I will never ask anything from Absa.

0
Replies (1)
Absa
Absa's reply10 Dec 2015, 09:50
Official
Hello cornevz,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,