Credit Record not updated

My credit report for the account number provided below was never updated by Absa Vehicle Finance.<br> The debtor was settled for more than a year ago but still reflects as an active account on my credit record.<br> <br> My credit record reflects as follows:<br> <br> Opening Balance: R 95 190,00<br> Current Balance: R 68 987,00<br> Type of Payment: INSTALLMENT<br> Monthly Instalments: R 2 281,00<br> <br> <br> please assist.<br> <br> Kind Regards,<br> Thando Pokolo