MM
Mzoh M
1 reviews | Active since Sept 2023
05 Oct 2023, 12:09
Credit loan
Hi about my mother credit card can she go to the branch to get a credit card statements printed for her...not her bank statements credit card statements...she got a call later in the evening around 5:45....what are Absa' s working hours....i think banks at that time they're closed.
Helpful (0)
Replies (6)0
Replies (6)
Absa's replyOfficial
05 Oct 2023, 12:57Dear Mzoh,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Your reference number for this complaint is C***9.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Godfrey NdouCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Your reference number for this complaint is C***9.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Godfrey NdouCustomer Value Management
Best regards,
Absa's reply05 Oct 2023, 12:57
Official
Dear Mzoh,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Your reference number for this complaint is C***9.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Godfrey NdouCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Your reference number for this complaint is C***9.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Godfrey NdouCustomer Value Management
Best regards,
MM
Mzoh M's updateReviewer Update
05 Oct 2023, 14:36Is it possible for you to give me Absa forensic team to investigate these matter further? Or get me they're number i will give them a call if you dont mind.
MM
Mzoh M's update05 Oct 2023, 14:36
Reviewer Update
Is it possible for you to give me Absa forensic team to investigate these matter further? Or get me they're number i will give them a call if you dont mind.
Absa's replyOfficial
05 Oct 2023, 14:54Dear Mzoh,
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
Best regards,
Absa's reply05 Oct 2023, 14:54
Official
Dear Mzoh,
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
Best regards,
MM
Mzoh M's updateReviewer Update
06 Oct 2023, 08:05I can't see your reply
MM
Mzoh M's update06 Oct 2023, 08:05
Reviewer Update
I can't see your reply
MM
Mzoh M's updateReviewer Update
06 Oct 2023, 08:08Morning when can i expect your response cant these issue has been taking so long and even in your branch at Richards Bay my mom they dont give her answers now it you too who cant give us answers why ?
MM
Mzoh M's update06 Oct 2023, 08:08
Reviewer Update
Morning when can i expect your response cant these issue has been taking so long and even in your branch at Richards Bay my mom they dont give her answers now it you too who cant give us answers why ?
Absa's replyOfficial
06 Oct 2023, 08:46Dear Mzoh,
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
Best regards,
Absa's reply06 Oct 2023, 08:46
Official
Dear Mzoh,
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly
Regards, Godfrey NdouCustomer Value Management
Best regards,