TN
Tanya N

1 reviews | Active since Feb 2013

10 Oct 2017, 09:16

Credit Limit on Card [#925677]

I requested on the 11 September 2017 to have my credit limit reviewed on my card. I received a response, requesting documents, which I submitted on the 12 September 2017.

To date it is now 4 weeks I have had no answer, I have send emails, standard response "consultant will get back to you".

0
Replies (1)
Absa
Absa's reply13 Nov 2017, 10:33
Official
Hi there Our sincere apologies for the delay in response. We had technical difficulties and could not respond. We note the matter was resolved and thank you again for the patience in this regard. Regards The Virgin Money Team