Credit limit increase disaster

Absa Credit limit increase process is the worst of the worst. They offer you a limit increase and ask you to email you 3 months bank statements. When you do so, they keep texting you the same request. I requested a limit increase 8 days ago. I forwarded the statements maybe 5 times.

A day ago (the 16th April) I’m told they have received my documents , but it will take a further 48hrs to complete the cycle. Unbelievable! Almost 2 weeks for a limit increase ? This is so digesting. Your service is extremely pathetic