CREDIT LIFE REQUESTED ON VEHICLE FINANCE NO RESPONSE

I RECENTLY TOOK OUT VEHICLE FINANCE WITH ABSA AND I WANT TO ADD CREDIT LIFE ONTO THE VEHICLE FINANCE IN ORDER TO PROTECT MYSELF AGAINST RETRENCHMENT, DISABILITY ETC. I WAS GIVEN A NUMBER AND I CALLED 4 TIMES, NOBODY CALLS ME BACK. THIS IS REALLY PATHETIC. ALL I WANT IS A QUOTE TO SEE WHAT OPTIONS I HAVE, BUT NOBODY CALLS BACK. I AM BEING SENT FROM PILLAR TO POST , TRANSFERRED FROM ONE PERSON TO THE NEXT, AND NOBODY IS ABLE TO HELP. THIS IS UNACCEPTABLE!!!!!!!!!!!!