MT
Michelle T
1 reviews | Active since Mar 2009
28 Feb 2024, 00:14
CREDIT LIFE NOT HONOURED
credit life protection claim not honoured YET POLICY commenced in 2010 I was informed that the policy was not ative at date of diagnosis,yet policy was effective since 2010.
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Absa's replyOfficial
28 Feb 2024, 11:11Dear Michelle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply28 Feb 2024, 11:11
Official
Dear Michelle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Vanessa Crowe Group Customer Care