KL
Kgomotso L
1 reviews | Active since Aug 2020
12 Oct 2021, 11:19
Credit life insurance
I'm so disappointed and furious right now. I app**** for a credit life insurance weeks ago and I'm still waiting for the documents even today and they know very well what exactly do I want to do with them(register bond of which I took with them ) ! I'm struggling to get in contact with the department.. Have to hold on the phone for more than 10min and airtime gets depleted in the process. I've sent emails but it's of no use. Your service is very poor!! I regret being in business with you!
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Replies (4)KL
Kgomotso L's updateReviewer Update
13 Oct 2021, 02:11Thanks but no thanks, I solved the problem myself.
KL
Kgomotso L's update13 Oct 2021, 02:11
Reviewer Update
Thanks but no thanks, I solved the problem myself.
Absa's replyOfficial
13 Oct 2021, 10:44Dear Customer
Alright, thank you for letting us know that your matter got resolved.
Alright, thank you for letting us know that your matter got resolved.
Absa's reply13 Oct 2021, 10:44
Official
Dear Customer
Alright, thank you for letting us know that your matter got resolved.
Alright, thank you for letting us know that your matter got resolved.
KL
Kgomotso L's updateReviewer Update
13 Oct 2021, 12:18Fact is.. You were not part of the resolution. I made ends meet to get the damn policy schedule.. Now y'all seem like you care coz now I lodged a public complaint.
Your days are numbered 🤞.
Business with you is just a hassle, a customer must put in way too much effort while you are relaxing and waiting for a call from the customer to ask for documents. A call that takes 20min before it reaches a consultant 🤦♀️ tjessses!! Le mmereko man!!
Your days are numbered 🤞.
Business with you is just a hassle, a customer must put in way too much effort while you are relaxing and waiting for a call from the customer to ask for documents. A call that takes 20min before it reaches a consultant 🤦♀️ tjessses!! Le mmereko man!!
KL
Kgomotso L's update13 Oct 2021, 12:18
Reviewer Update
Fact is.. You were not part of the resolution. I made ends meet to get the damn policy schedule.. Now y'all seem like you care coz now I lodged a public complaint.
Your days are numbered 🤞.
Business with you is just a hassle, a customer must put in way too much effort while you are relaxing and waiting for a call from the customer to ask for documents. A call that takes 20min before it reaches a consultant 🤦♀️ tjessses!! Le mmereko man!!
Your days are numbered 🤞.
Business with you is just a hassle, a customer must put in way too much effort while you are relaxing and waiting for a call from the customer to ask for documents. A call that takes 20min before it reaches a consultant 🤦♀️ tjessses!! Le mmereko man!!
Absa's replyOfficial
13 Oct 2021, 13:12..
Absa's reply13 Oct 2021, 13:12
Official
..