1 reviews | Active since Aug 2018
Credit life insurance a ****!!!
Not even deserving of the one star rating! I submitted a claim in may for my credit card and only received a text that it would be attended to end of June and no other communication there after yet I’ve been getting calls from the legal department
Is paying for insurance for unfortunate/unforeseen circumstances a ****? All Absa cares about is just making money and not delivering
I have been paying for the cover for 7years yet all I’m getting is someone who sounds not bothered harassing me for a payment telling me they won’t stop calling until I pay and threatening to have me listed as if it’s not enough that I am trying to get employment after retrenchment so that I can continue with my debt provided their end of the deal is also kept
So the claims people don’t care as long as they getting paid their premiums but fail to step up and deliver promised services
Thank you for bringing this matter to our attention. Kindly provide us with your ID number as the provided account number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your ID number as the provided account number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
