PM
Prudence M

1 reviews | Active since Jun 2016

26 Aug 2016, 09:57

CREDIT LIFE INSURANCE

<p>ABSA is refusing to cancel the credit life insurance policy that I have with them despite providing them with my own insurance policy. I was told by a consultant at the branch that I may cancel the credit life insurance policy with you, she sent a request to have it cancelled and made me sign a form. Now ABSA is still deducting money for this cover. Please sort this out urgently.</p>

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Replies (1)
Absa
Absa's reply26 Aug 2016, 11:37
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd