SM
Sewela M
1 reviews | Active since Feb 2020
31 Mar 2023, 15:54
Credit life insurance
I'm so fed-up with absa. Why do they have numerous numbers on theur website yet when you call they send you from pillar to post? I moved away from absa and they withheld information then now i'm the one who has to follow them around. I can never recommend anyone to use that bank
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Replies (2)
Absa's replyOfficial
03 Apr 2023, 08:05Dear Sewela Molokwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply03 Apr 2023, 08:05
Official
Dear Sewela Molokwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Rezona Louw
Absa's replyOfficial
05 Apr 2023, 11:30Dear Sewela Molokwane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***6.
Kindly provide our office with clear details of your complaint by close of business 05 April 2023, to ensure effective investigation and feedback.
Kind regards,
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***6.
Kindly provide our office with clear details of your complaint by close of business 05 April 2023, to ensure effective investigation and feedback.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply05 Apr 2023, 11:30
Official
Dear Sewela Molokwane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***6.
Kindly provide our office with clear details of your complaint by close of business 05 April 2023, to ensure effective investigation and feedback.
Kind regards,
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***6.
Kindly provide our office with clear details of your complaint by close of business 05 April 2023, to ensure effective investigation and feedback.
Kind regards,
Group Customer Care
Rezona Louw