lL
langley L
1 reviews | Active since Jul 2016
13 Jun 2023, 14:50
Credit life does not pay out if you are retrenched or let go from a company
I have had a credit card with Absa for years and been paying credit life. In 2008 i was let go from Telkom, due to my age. Since then i have been on pension. However in 2022 i approached Debt rescue as i could no longer pay my creditors, due to illness etc. As i am paying credit life, all types of excuses not to settle the credit card come up. This is typical of insurances. Would love to hear from Absa or let people know that credit life is a waste of time. D.A.Langley
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
14 Jun 2023, 08:38Dear Andy
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply14 Jun 2023, 08:38
Official
Dear Andy
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Vanessa Crowe
Group Customer Care
