PM
Pamela M
1 reviews | Active since Jun 2013
03 Apr 2022, 06:34
Credit Life Ass,double debits, triple amount messing up my account
Credit life Ass double debit of R1117,80. Last month I complained about double debits of R405 for January and Feb so in March they decide to triple then double debit. The complaint resolution is also lacking I complain of one debit and request for this to be rectified but guess what?? I am convinced they are on a mission to mess with my credit record as this puts my account in debit. Very upset and disappointed
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 Apr 2022, 09:56Dear Pamela Molobe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply04 Apr 2022, 09:56
Official
Dear Pamela Molobe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw