1 reviews | Active since Oct 2016

12 Nov 2020, 06:06

Credit Insurance Cancellation

I had app**** for payment relief during the lock down a number of times. and now after lock down was lifted my payments was late as my business was affected but payments was still made. Now ABSA is taking advantage by cancelling my Credit Protection Insurance. How many others have also been cancelled I wonder. Is there legal options available beside moving my bank.

0
Replies (3)
's update21 Dec 2020, 20:00
Reviewer Update
Hi Margaret Maisela. Thank you for assisting me, and resolving this for me. Appreciate it. And thanks to Absa
's update21 Dec 2020, 20:03
Reviewer Update
Thank you as well Lebogang Mashiane
Absa
Absa's reply24 Dec 2020, 06:25
Official
 Dear Clinton
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management