CR
Candice R

1 reviews | Active since Aug 2017

30 Nov 2017, 15:18

Credit due on Credit Card

Good day

Urgent matter.

I have made two deposits into my account to which a credit is due.

I am unable to access these funds as there is a pending authorization from on my account which ABSA can't release.

The above mentioned amount is funds that should be available to me which is currently not.

I request please to have my account sorted out by accepting a release to the funds that should be credited..

I and Keshnee Govender an employee of ABSA have made a number of enquiries telephonically with no resolution whatsoever.

I have just recently moved to ABSA bank and I'm not happy with this situation.

Please rectify and revert to me urgently.

Regards Sabashni Ramsamy

Contact: ********** 574

0
Replies (2)
Absa
Absa's reply01 Dec 2017, 16:32
Official

Dear Customer

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Kind regards

Daphne Le Grange

Absa
Absa's reply01 Dec 2017, 16:32
Official

Dear Customer

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Kind regards

Daphne Le Grange