FI
FAEEZ I
1 reviews | Active since Jan 2010
09 Feb 2019, 16:13
CREDIT CARDS BLOCKED
My credit cards were blocked due to outstanding FICA requirements, that was requested by SMS. Please note that I never received this SMS and I find it really disappointing that this action was taken without any follow-up from ABSA.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
11 Feb 2019, 12:53Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Feb 2019, 12:53
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
11 Feb 2019, 12:55Hi Faeez,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply11 Feb 2019, 12:55
Official
Hi Faeez,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
FI
FAEEZ I's updateReviewer Update
11 Feb 2019, 19:29Dear Daphne. I appreciate your urgent attention to my complaint as my credit cards are still blocked. Thank you.
FI
FAEEZ I's update11 Feb 2019, 19:29
Reviewer Update
Dear Daphne. I appreciate your urgent attention to my complaint as my credit cards are still blocked. Thank you.