LM
Lebogang M
1 reviews | Active since Jan 2021
22 Jan 2021, 08:20
Credit card used fradulently
Good Morning. I would like to lodge a complaint. My credit card was **********ly used *for the second time* while I had it on me and it was locked on the app for transactions not to go through. This makes me feel very unsafe as my main money is with absa. Please advise how this can be resolved. I have blocked the card and not planning on using my cc anymore. I will just pay it off and close is.
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Absa's replyOfficial
22 Jan 2021, 12:39Dear Lebogang, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply22 Jan 2021, 12:39
Official
Dear Lebogang, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange