MM
Mbambeleli M

1 reviews | Active since Dec 2018

03 Dec 2018, 11:09

Credit Card Update on Transunion

I had a credit card with Absa which was handed over for collections, the credit card was then fully paid off and closed on May 2018 and Absa was sent the paid up letter by the 3rd party so that they can update my credit report on Transunion, up until today they have not updated transunion and its affecting my credit score, this is totally unacceptable and would like to report Absa for bad services. My Name is Mbambeleli Masala and ID number 850 ********** 086

0
Replies (2)
Absa
Absa's reply03 Dec 2018, 14:20
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd
MM
Mbambeleli M's update06 Dec 2018, 18:15
Reviewer Update
Greetings Daphne, any feedback on the matter? its affecting me i want the dispute closed ASAP so i can apply for credit, at this point i cant because the transunion is still waiting for documents from Absa