Credit card transaction reversal
<p>I booked a flight online and I received an email confirming the order unsuccessful. I contacted the airline and they told me that the bank did not authorise the transaction. The money shows that it went off the account. I called ABSA and they say they cannot reverse it! How? I need to book flights for this Friday and cannot book again. According to ABSA this may take 30 to 50 days to resolve. This is unacceptable. I need the money reversed ASAP.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
