GW
Gretch W

1 reviews | Active since Jun 2016

07 Jun 2016, 11:20

CREDIT CARD STILL NOT RECEIVED AFTER 3 WEEKS

<p> We app**** for a card over 3 weeks ago, and have had numerous back and forward e-mails with the credit card department. On friday only we ere notified that the application has been finalised and that we should recive a call from a consultant to get a card delivered. Guess what its Tuesday afternoon and we have still not recived any call or feed back from these people. Service is pathetic and consultants clearly have attitude.</p>

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Replies (1)
Absa
Absa's reply07 Jun 2016, 12:58
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd