Credit Card Service

I seriously don't know how your credit card division works!!!<br> I was suppose to receive my card at my work place. It was confirmed with the courier service that you use. Now, last week Friday I received an sms saying the card will sent to ones of your branches that close to where I stay, how so I don't know. I called the branch, they said they cant help me. I must call the credit card centre. I did and there was no consultant to help after numerous calls because the phone just keeps ringing.<br> <br> Called the courier centre and they asked for a tracking number. I WAS NEVER GIVEN THE TRACKING NUMBER!!!!!.<br> <br> I have sent emails to ABSA but no one has rep**** to it!!!<br> Mind you I app**** for it beginning of November 2015.