AG
Annemarie G
1 reviews | Active since Mar 2009
13 Jan 2016, 08:09
Credit Card problems
I send an e-mail about the credit card problems I experienced on Sunday [EC: 36e1866a], but received no reply yet. I tried to call, but was informed that the waiting time in the queue is longer than 5 minutes. Yesterday I received a SMS that I must visit a branch to re-activate my card. I don't have time to visit a branch. Will I be compensated for the ABSA Rewards that I lose out on, because I'm forced to pay cash?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
13 Jan 2016, 13:03Hello avdd,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 Jan 2016, 13:03
Official
Hello avdd,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,