MCDT
Matthys C Du Toit

1 reviews | Active since Mar 2017

10 Mar 2017, 10:49

Credit Card payment done

<p>I refer to email sent to Absa Ref 764889 as well as in branch visit to Rayton Branch. I changed banking details for the debit order on 11 February in Branch, but this was not done, and the debit order was still sent to my ABSA check account. I've then made an EFT payment of R500 from FNB on 2 March 2017, I've emailed the POP through to ABSA credit card division with email ref of 764889 and still no payment is reflecting as received on my Credit card and I still receive demands that CC is outstanding. Please trace the money and receipt it on my Credit card. Thank you, </p> <p> </p>

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Replies (1)
Absa
Absa's reply10 Mar 2017, 13:29
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd