CREDIT CARD NOT ACTIVATED - PAPERWORK NOT ON SYSTEM
<p>Good Day<br /> <br />Just got of the phone with absa call centre and was told that my documents are not on the system.<br /> <br />I have sent them prior to delivery of Gold credit Card.<br /> <br />The Credit card was delivered by CCD Couriers and they took all the necessary documents on Friday 5th of May 2017.<br /> <br />Phoned Friday and Saturday and send that it will take 3 working days to activate card.<br /> <br />ITS BEEN 4 WORKING DAYS THUS FAR.<br /> <br />Phoned again today, was told that documents has to be sent again.<br /> <br />SOMEONE AT CCD COURIERS are NOT doing their job?? why hasn't the documents been submitted to ABSA?<br /> <br />SEE BELOW EMAIL RECEIVED AND AS PER THIS EMAIL GAVE THEM THE COPIES I HAVE<br /> <br />Dear MR H VAN DER BERG</p> <p>Please note that we will deliver your ABSA Master Gold Chip Card on May 5 2017 between 12 -4. Please have the following documents available</p> <p>Collect ID<br />Collect Copy of Proof of Residential Address not older than 3 months and in your name \ Home Verification Form<br /> (After 10 February 2017)<br />Collect latest 3 months payslips or latest 3 months bank statements or Declaration of 3 months income<br /> POI Months (February | March | April)<br />All documents must be in your name and dated</p> <p>Please accept this meeting request to confirm availability. Alternatively contact us on ********** 200 or ********** to make alternative arrangements.</p> <p>Your reference number is ABS14122</p> <p>Regards<br />CCD Team<br /> <br />ONCE AGAIN IAM SUBMITTING ALL THE DOCUMENTS<br /> <br />I request that you get the better copies from CCD COURIERS ASAP<br /> <br />Hope to get this all sorted out promptly<br /> <br />Regards<br />Heinrich van der berg<br /> ********** </p>
Dear Mr Van Der Berg
Thank you for bringing this matter to our attention.
Please can you provide me with your ID number or account number to enable me to log a formal complaint for you, the required information can be sent via private message.
Regards
Claudette
Dear Mr Van Der Berg
Thank you for bringing this matter to our attention.
Please can you provide me with your ID number or account number to enable me to log a formal complaint for you, the required information can be sent via private message.
Regards
Claudette
