EZ
Euan Z

1 reviews | Active since Jul 2017

25 Jul 2017, 15:42

Credit card not activated

<p>I received my credit card from Absa last Thursday. On arrival the leaflet instructed me to phone the call centre for my pin. I did so and the consultant cold me my card is not activated yet and I will receive confirmation of the activation. It is now four days later not including the weekend and I have yet to hear from Absa. I have tried phoning with no success, just stay on hold for 10-15min. Their service is pathetic!</p>

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Replies (1)
Absa
Absa's reply26 Jul 2017, 09:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd