eM
eugene M

1 reviews | Active since Jun 2016

22 Jan 2021, 12:08

CREDIT CARD MISSING IN TRANSITION

Apparently my Absa-Credit card was issued, November 2020. No Courier company contacted me. So my transition from Virgin-Money to Absa was successfull. Absa wants monthly payments towards a Credit card NOT DELIVERED. Absa suggested I travel to my nearest Absa branch, in Oudtshoorn ( 1 Hours drive from my farm). Not a good idea for an elderly man. I explained the situation to Desmond and Charlotte from Absa , Cassiem from VirginMoney/Absa emailed me (...will get back to me..) PLEASE DELIVER MY CREDIT CARD ABSA!

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Replies (2)
eM
eugene M's update22 Jan 2021, 15:27
Reviewer Update
Once again; Big Thank you to Hellopeter. Lebo from Absa called me and promised to let me have my Credit ASAP. By Voorbaat Thanks Absa.
eM
eugene M's update23 Jan 2021, 12:16
Reviewer Update
Ooops! I jumped too quickly Lebo. Recieved a call from one of your agents this morning. " ...Sorry sir, your credit card application has been cancelled....,we could not get hold of you,..you'll have to re-apply.....". YOU HAVE MY CELLPHONE NUMBER,LANDLINE NUMBER, SMS, E-MAIL. How difficult is it to leave a message and number for me me to CALL YOU BACK?