MN
Mo N
1 reviews | Active since Jan 2019
23 Jan 2019, 17:42
Credit card mess
Can someone tell me what is going on my credit card account?? There was an amount on hold for car hire,the car rental company released the money but the R2000 is missing.
On the 20th(monday) i received and sms saying "we will reduce your credit limit today". HOW DO YOU REDUCE MY CREDIT LIMIT WITHOUT MY CONSENT??
This is ridiculous!!!i cant even get through to anyone,ive been on call for over an hour. By the way the statement you sent on the 19th isnt even opening.
Helpful (0)
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Replies (2)
Absa's replyOfficial
24 Jan 2019, 12:08Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply24 Jan 2019, 12:08
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
24 Jan 2019, 12:11Hi *****goa Nkoana,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Absa's reply24 Jan 2019, 12:11
Official
Hi *****goa Nkoana,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided