Jvdw
Juli-Ann van der westhuizen
1 reviews | Active since Jul 2014
29 Nov 2019, 11:33
Credit card marked as hot card
My credit card is marked as hot card when I try to do transactions. This is a new card, I have phoned but still today it is marked as hot card
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
29 Nov 2019, 14:24Dear Juli-Ann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Nov 2019, 14:24
Official
Dear Juli-Ann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care