DS
Darren S

1 reviews | Active since Jun 2017

13 Sept 2019, 16:00

Credit Card losers

What is going on with ABSA credit card, you calling me for going over my credit limit the same month? why the hell are you allowing it to go over the limit? You are the one providing me with credit, and your agent that called me Kaylin is rude he is acting like its overdue for years wth, he needs to be trained, or you guys need to be trained on customer service it all starts at management and quality assurance level,, as soon as my vehicle finance is paid, im moving banks. Who calls someone for going over the limit on the same month????????? why is it going over the limit? Are you guys serious?, you call and ask for my date of birth, what kind of collection is that? but i'v paid the over limit now.

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Replies (1)
Absa
Absa's reply16 Sept 2019, 09:07
Official
Dear Customer 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management