LA
Leopedi A
1 reviews | Active since Dec 2020
07 Feb 2025, 17:58
Credit Card limit increase
I have been trying to increase my credit card limit with Absa and all I get is declined by credit bureau yet my credit record is good with no defaults or anything negative. The same Absa offered me a limit increase and upgrade but when I want to do it they are unable to do it after being a loyal client for over 15 years.
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Absa's replyOfficial
10 Feb 2025, 11:19 Dear Leopedi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply10 Feb 2025, 11:19
Official
Dear Leopedi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Group Customer Care Vanessa Crowe