BG
Belinda G

1 reviews | Active since Feb 2017

08 Feb 2017, 20:49

CREDIT CARD LIMIT INCREASE

<p>I have been misled, **** and taken for stupid again and angain by Thulani Kbabinde and Thabiso Segolela, both those men are senior supervisors at Absa Credit Card. </p> <p>Upon a call from somebody about my limit increase to which I said yes, and told what was requested sent it again again to Thulani, sent follow up e-mails asking what was happening, no response in over 5 weeks. Today a call from Thabiso asking for something completly different from what was asked before. I requested to be sent mail with new request as nobody understood what he was talking about and nothing, just vague request not understantable.</p> <p>Can somebody explain to me how those people operate.........</p> <p>Regards,</p> <p>Belinda </p>

0
Replies (2)
Absa
Absa's reply09 Feb 2017, 08:21
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent through a private message.

Regards

Claudette

BG
Belinda G's update10 Feb 2017, 08:52
Reviewer Update

Can you give me a direct mail for you where I can supply the requested information I don't want to do it on a public platform, my mail **********

Belinda