ZN
Zanele N
1 reviews | Active since Dec 2021
09 Jun 2025, 11:06
Credit Card Limit and statement
I am utterly disappointed that I wrote to Absa a few months ago to the Credit Card department asking them not to increase my credit card limit . Russell assured assured me that it wasn't touched worse of all I have not received my bank statement which reflects the amount due at the end of June .
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Absa's replyOfficial
09 Jun 2025, 14:19Dear Zanele Nkosi, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsRussell EdwardsAbsa Bank Group Customer Care
Best regards,
Absa's reply09 Jun 2025, 14:19
Official
Dear Zanele Nkosi, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsRussell EdwardsAbsa Bank Group Customer Care
Best regards,