RC
Ria C

1 reviews | Active since Oct 2015

04 Nov 2015, 09:45

CREDIT CARD LIMIT

Can you believe ABSA is still not prepared to address the problem to speak whatever I brought it to their attention that I had not given permission for transaction they pass through on the Credit card after the limit of the card was already full I was also requested that a proof of receipt of the goods to be sent to me but ABSA chose to ignore it the matter is brought within 14 days to their attention now they claiming it was too late to reverse the transactions<br> They were taking their time to followup on this matter and let the time pass to 21 Oktober 2015.

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Replies (1)
Absa
Absa's reply04 Nov 2015, 14:44
Official
Hello riacoert,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd