1 reviews | Active since Dec 2016

03 Dec 2018, 16:05

CREDIT CARD LIFE

So to start the story .. I was retrenched twice last year and with this said battling to pay my credit card.

The good citizen I am I took out Credit life premium just for this...

Well I phoned ABSA and emailed and phoned and emailed and seems that absolutely no one there know how to activate this service in the matter of when you need it.

So due to complete ignorance I got bamboozled in to credit review bunch of *******-different company- enough said. Now I am trying to get hold of their credit review department again with no prevail phone and email and phone and email. Again no help no answer no nothing

So a Blake or whatever emails me with again no assistance. I email and phone and email and phone again no one answers me.

But they are fast enough to keep on deducting money from my credit card that I am no so far in the red that it will looks like never be beter.

So is this what ABSA stands for Absolute Bamboozling Services Always.....

I was truly a utterly happy ABSA client until misfortune struck and they still only want money but they are not willing to assist with product they smear on to you when you don't need it but when you need to activate said service no one there takes responsibly .

Truly disappointed in ABSA Thanks ABSA for NOTHING AND JUST TAKING MY MONEY

0
Replies (1)
Absa
Absa's reply04 Dec 2018, 10:28
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd