1 reviews | Active since Feb 2012
CREDIT CARD - I CANNOT PAY FOR WHAT I DON'T HAVE
I have app**** for Credit Card with Absa, everything went well, the card was delivered to the branch. Saturday 13 Feb I went to collect my card as per the sms I received to do so. I got there they said they have to do checks first, fine.<br> Monday I got a message my card is ready for collection at the branch. I went, still same story to say they cannot confirm employment and I heard this lady say '? didn't call her to collect her card\, but why is it that when she cannot confirm employment not inform me of the delay? the company i work for has one HR, but if she is not here then our lives must stop?? why not ask for anyone who can assist? i cannot wake up every Saturday to go to Evaton Absa Branch to be told it is not yet ready but they are the ones sending me messages. <br> <br> I asked to get it cancelled, will go with another bank. they then tell me i must pay the initiation fees, for which if i had the card I would gladly pay, another staff there said to me there will be lawyers involved. even them the lawyers cnt pay where they benefit not, He who sits with the card they must pay for it. I moved to Another Company today, i don't know if i can still get the card so i need it closed."
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
