1 reviews | Active since Dec 2013
Credit card fully paid
In the year 2000 I lost my job due to recession. I owed Absa Credit card R2000, I informed Absa that I lost my job & I could not pay the account. In 2012 I was handed over to debt collectors & during April as arranged my wife paid my account as I was unemployed. <br> <br> During October 2014 I started receiving calls & sms from MBD INC. that I must pay R2500 related to Absa credit card, I informed them that my account was fully paid at Absa Kempton Park in 2012. I kept receiving the calls & I decided to enquire at Absa Green Stone, I was informed that there was no record of my account as it was handed over to debt collectors & Absa contacted the 2012 debt collector however the phone was never answered. I was informed by Absa they will investigate the matter. <br> <br> About 3 months ago MBD INC started calling my wife & I, sending endless sms's that I must pay R2500 to avoid legal actions. I explained to them that the account was paid & they must contact Absa for reference but they were not interested. I feel it's unfair for to make another payment whereas I paid that amount.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
