PH
Pretty H

1 reviews | Active since Jul 2015

20 Jul 2015, 10:08

Credit card *****,no help from ABSA

So last night 19/07/2015,i get a notification saying R115 has been debited off my account by a company called Global personals LTD (Whom i have NEVER heard of mind you,i get the shock of my life as i google them and find over 700 complaints of this ********** activity reported online,i was livid,i wait till i get to work and called the ABSA line on ***,then i was told to call the credit card division on ***which i did,only to be told there is nothing they can do to help me i MUST call the people who debited,i keep telling this woman listen here i don't know the people who debited this money and my issue is that this will happen again,i get told they cant help me,halloo u authorized money out of my account yet you cant help me,im gonna take legal action!!!<br>

0
Replies (1)
Absa
Absa's reply20 Jul 2015, 14:28
Official
Hello Pretty-H,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

We sincerely apologise on any inconvenience caused.

Kind regards

Daphne le Grange

Group Customer Care

Absa Bank Ltd